Do you want to return an item that doesn't suit you?
You have 10 days to return it, starting from the date the package was sent.
Here are the steps:
1. Fill in the form in "Order History" https://www.foolfashion.ch/en/order-history
2. Check that your package meets ALL the conditions mentioned below
3. Send the parcel after receiving the confirmation email to the following address
Route Suisse 26
1163 Etoy VD
Return conditions :
1. Form to be filled in
Firstly, any return must be announced. To do this, simply go to the "Order History" section https://www.foolfashion.ch/en/order-history, select the product(s) to be returned and explain the reason for the return.
Secondly, the returned items, if they comply with the conditions mentioned on this page, can be refunded or a voucher for the value of the item will be sent to the customer.
3. Conditions for sale items
Thirdly, it is specified that Foolfashion does not refund returned sales. We create vouchers that are valid for one year in our physical shop or online.
4. Condition of the package and items
All returns must be made in the original package, the items must be new, unworn, unwashed, without any defects and with the original tag of the item. Foolfashion reserves the right to refuse the return if this condition is not met.
Foolfashion reserves the right to refuse a return package or even to keep the goods if the following conditions are not met.