Would you like to return an item that doesn't suit you?
You have 14 days from the date of dispatch to return it.
Orders placed on or after November 25 of any given year have a right of return until January 15 of the following year.
The cost of the return is borne by the customer.
Before returning your order, please read the return conditions below.
Here are the steps to follow:
1. Log in to your account with your username and password
Go to "Order history"
Select the item(s) you wish to return
Clearly state the reason for your return in the message.
2. Check that your package complies with ALL the conditions listed below.
3. You should receive a confirmation email from us with the following company address:
Foolfashion SNC
Route Suisse 26
1163 Etoy VD
4. Send your parcel by post to our address.
5. Once we have received your package, we will validate your return according to the following conditions.
Return conditions :
1. Form to fill in
First, all returns must be announced. To do this, simply go to the "Order History" section, select the product(s) you wish to return and explain the reason for the return.
2. Refunds
Secondly, returned items, if they comply with the conditions mentioned on this page, can only be refunded with a voucher for the value of the item returned by the customer.
3. Conditions for sale items
Thirdly, it is specified that Foolfashion does not accept returns on sale items or on special Black Friday operations, for example.
4. Package and item condition
All returns must be made in the original package, items must be new, unworn, unwashed, free of defects and with the original item label. Foolfashion reserves the right to refuse a return if this condition is not met.
Foolfashion reserves the right to refuse a return package or even to keep the merchandise if the following conditions are not met.
Thank you for your understanding.