Do you want to return an item that does not suit you?
You have 10 days to return it, from the date of sending the package.
And before sending it back, please read the conditions of return below.
Here are the steps to follow:
1. Go to your account with your login and password Go to "Order History"
Select the item(s) you wish to return
Clearly state the reason for your return in the message.
2. Check that your package meets ALL the conditions mentioned below.
3. You should receive a confirmation email from us with the following company address
Route Suisse 26
1163 Etoy VD
4. Send your package with our address via the post office.
5. Once we have received your package, we will proceed to validate your return according to the following conditions.
Return conditions :
1. Form to fill in Firstly, all returns must be announced. To do so, simply go to the "Order History" section, select the product(s) to be returned and explain the reason for the return.
2. Refunds Secondly, the returned items, if they comply with the conditions mentioned on this page, can be refunded or a voucher for the value of the item will be sent to the customer.
3. Thirdly, it is specified that Foolfashion does not accept any returns of items on sale or for example special Black Friday operation.
4. Condition of the package and items All returns must be made in the original package, items must be in new condition, i.e. unworn, unwashed, without any defects and with the original item label.Foolfashion reserves the right to refuse the return if this condition is not met.
Foolfashion reserves the right to refuse a return package or even to keep the goods if the following conditions are not met.
Thank you for your understanding.